Service

Request service.

Tell us what's going on. Whether it's an alarm at 2am or a maintenance contract you're trying to scope for next year, this form goes straight to our service team — not a queue, not a chatbot. The more specific you can be about the building and the system, the faster we can get you a real answer.

If this can't wait, call us at (909) 599-0947 — straight to our service line.

— Ongoing coverage

Not a one-off? We have a page for that.

Multi-year service and maintenance contracts — scheduled visits, remote support hours, ticket-tracker access, hand-off training, software upgrades. The full story lives on its own page.

Explore service & maintenance

— Real

Real person, not a queue.

We read every request ourselves. No tier-one screener, no bot triaging your alarm.

— Scope

Service contracts and one-off calls.

Annual maintenance agreement or a tech on-site this afternoon — this is the right form for both.

— Certified

EcoXpert, Niagara, Argus.

Schneider EcoXpert. Tridium Niagara. JCI Facility Explorer ASI. Argus. Manufacturer-trained across all of it.

— What happens next

No mystery.

01

We read your request.

Within one business day — most requests, within hours. The emergency call-out line at (909) 599-0947 is the fastest path if you can't wait.

02

We assign a tech and call you back.

Someone from our service team — a real one, with a name — will reach you to walk through what we're seeing and what comes next.

03

We dispatch or schedule.

Emergencies get a truck rolling. Scheduled service gets on the calendar. Contracts get drafted. For the record — no mystery, no surprise invoicing.